ESSENTIAL SKILLS REQUIREMENTS: Basic knowledge of ITIL and ITSM such as Problem-Incident-Change Management in Information Systems or equivalent experience · ITIL certification (advantageous) · Any Scrum certification IT operations experience · Minimum of 4 years of ITIL work experience · Scrum work experience WHAT WILL
monitoring and auditing solutions · Experience with ITIL processes (Incident, Change and Problem management) enterprise network configurations · Experience with ITIL processes · Strong analytical thinking in the technical
monitoring and auditing solutions · Experience with ITIL processes (Incident, Change and Problem management) enterprise network configurations · Experience with ITIL processes · Strong analytical thinking in the technical
ESSENTIAL SKILLS REQUIREMENTS: · Experience with ITIL processes (Incident, Change and Problem management)
problem management ADVANTAGEOUS SKILLS REQUIREMENTS: · ITIL certification is advantageous. · Basic experience
management, change management and problem management and ITIL support processes at Enterprise level · Ticket creation