hardware and software lifecycle. Experience with ITIL processes (Problem, Incident, Change management) agile methodology. Working in a ITIL conformity environment / using the ITIL standardised process including
Monitoring Incident and Request Management (ITSM NEXT) ITIL processes knowledge Any additional responsibilities Requirements: Understanding Agile Methodology Understanding ITIL Salary Market Related
Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and Shell, Tomcat, GitHub
hardware and software lifecycle. Experience with ITIL processes (Problem, Incident, Change management)