and working collaboratively across departmental teams. Experience working in a fast-paced, proactive, and working collaboratively across departmental teams. An agile and inquisitive mindset. Demonstrable alongside the Platform Incident and Problem management team to analyse issues reported on the Sonata system delivery thereof. Work alongside Major Incident team and take part in War Room discussions to assist thinking skills to assess impacts on our platform, process, and business teams. High-level analysis of business