area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner are met. Key focus is to support the client's product adoption, growth, and retention. Manage the tickets negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities