resolution activities within Service Tickets including time logs. Verify all necessary information has been develop own knowledge and skills to assist with first-time fault resolution. Attend to designated RMM tool needed. Customer Relationship Management: Always promote and represent the company's brand and values. Respond must be able to work well both independently and as part of a team. While we would really like to respond
primary objective of this role is to achieve first-time resolution. This involves troubleshooting, diagnosing must be able to work well both independently and as part of a team. While we would really like to respond