years of age. Minimum of 2 years call center experience in customer services and sales. Excellent communication
years of age. Minimum of 2 years call center experience in customer services and sales. Excellent communication
same, effectively.
· Assist staff when they experience complaints and problems with Service Providers
enhancing customer experience and achieving cost efficiency.
Customer Experience and Self-Service
Drive continuous initiatives to enhance customer experience, aiming for excellence in customer support across
encouraging team members to take ownership of customer experiences.
- Invest in the ongoing development and
advantageous
Experience:
- Minimum of 8 years experience in managing a call
implements same, effectively. · Assist staff when they experience complaints and problems with Service Providers nationally Requirements: Min 3 years working experience at a manager level within an emergency dispatch
people to off-load on-site. Book deliveries with logistics Check all orders on Back Order Follow up on delivery Computer Literacy is essential (MS Office) Syspro experience is essential. Excellent interpersonal and communication Exceptional Attention to detail Minimum 5 years' experience in a Sales environment. Internal and External
people to off-load on-site. Book deliveries with logistics Check all orders on Back Order Follow up on delivery Computer Literacy is essential (MS Office) Syspro experience is essential. Excellent interpersonal and communication Exceptional Attention to detail Minimum 5 years' experience in a Sales environment. Internal and External
collections Desired Experience & Qualification Key skills ● 5 years experience in switchboard/reception of languages/ additional language beneficial ● Experience in courier companies – booking of collections
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and servicing of machinery. At least 3 years experience in similar environment. Please do not apply if a qualified Millwright with experience in service environment. Experience within the FMCG environment