that operate in line with the business rules. Accountabilities Continuous improvement: · Implement practical satisfaction, and service delivery Knowledge management: · Ensure that adequate knowledge regarding specialisation projects, when required. · Conform to project management disciplines when participating in projects. · Problem solving and decision making skills. · Task Management · Computer Technology Skills · Communication
not exceed an average 2.5 minutes). • Quality management ratings should be 80% and above for telephone procedures. • Customer service experience. • Call Management Systems. • Understanding of warehouse operating
not exceed an average 2.5 minutes). • Quality management ratings should be 80% and above for telephone procedures. • Customer service experience. • Call Management Systems. • Understanding of warehouse operating