Retention Team Leader. The successful candidate will manage a team of Client Service and Retention Consultants and will report directly to the Client Service Manager. The candidate must be highly efficient, energetic necessary tools, resources, skills, and knowledge to manage their assigned client portfolio effectively Conducting members Ensuring continual communication between management and staff Adhere to and enforce internal policies investigative and problem-solving skills Excellent time management Ability to prioritize and multitask High levels
ABOUT THE COMPANY Who are we? Santam is the market leader in the general insurance industry in Southern we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted for a Team Manager who will be based in Bloemfontein . ROLE: The Team Manager will manage a team of contact individual performance on a constant basis. The team manager should also be knowledgeable on all aspects of deliver the best service in the insurance industry. Manages people related matters i.e. attendance, absence
to quality standards according to the Butchery manager's production plans. Key Responsibilities: Implement least 2 years experience in a retail meat market Super-marketing experience would be advantageous Skills: Communication Knowledge: Product knowledge Cold Chain management Production planning Meat cutting techniques Block consent to the information being retained for marketing purposes. Where shortlisted, your information
to quality standards according to the Butchery manager's production plans. Key Responsibilities: Implement least 2 years experience in a retail meat market Super-marketing experience would be advantageous Skills: Communication Knowledge: Product knowledge Cold Chain management Production planning Meat cutting techniques Block consent to the information being retained for marketing purposes. Where shortlisted, your information
experience in customer service, ideally within the UK market. Key Responsibilities: 1. Provide prompt and courteous improvement. 8. Stay updated on industry trends, market dynamics, and regulatory changes affecting the in customer service roles, ideally within the UK market. 3. Excellent communication skills, both verbal with CRM software and other relevant tools for managing customer interactions is advantageous. 9. Knowledge
experience in customer service, ideally within the UK market. Key Responsibilities: 1. Provide prompt and courteous improvement. 8. Stay updated on industry trends, market dynamics, and regulatory changes affecting the in customer service roles, ideally within the UK market. 3. Excellent communication skills, both verbal with CRM software and other relevant tools for managing customer interactions is advantageous. 9. Knowledge
and efficient service to our clients leading, managing, developing and motivating a team of call centre Provide input into team awards and implement and manage incentive budgets Monitor and plan weekly team on a monthly basis and monitor adherence thereto Manage physical resources and tools of trade eg seating and procedures are referred to the Operations Manager • Any decision made must be consistent for all typically 1 week to 1 month Size Team Leaders typically manage a team of 12 Agents and operate within a team of
advice to customers within your allocated customer markets. Providing relevant and appropriate financial advice
advice to customers within your allocated customer markets. Providing relevant and appropriate financial advice
advice to customers within your allocated customer markets. Providing relevant and appropriate financial advice