strategies, managing team productivity, and maintaining high technical and service standards. Responsibilities: resolution of escalated technical issues. • Maintain a high level of technical proficiency within the team. for efficiency. Customer Satisfaction: • Ensure high levels of customer satisfaction and service quality
stakeholders and escalate where required - Maintain a high level of impact on other departments to support and system maintenance deliverables - Adhere to high quality development principles while delivering projects and system maintenance deliverables -Adhere to high quality development principles while delivering
and ensures high quality service and high client satisfaction by demonstrating their high-level calibre
specialisation Drive customer-centricity: · Maintain a high level of impact on other departments to support
specialisation Drive customer-centricity - Maintain a high level of impact on other departments to support
performance Drive customer-centricity - Maintain a high level of impact on other departments to support