operations Understanding of business models and metrics Expert knowledge of complex IT environments (technical
business requirements Identify and advise on suitable metrics to provide the business with relevant business analytics and information produced Report on key metrics, analysing and interpreting trends and providing
Monitor key performance indicators (KPIs) and metrics to track operational efficiency and identify areas
documenting processes and monitoring performance metrics for the NOC, Field Operations and Power Sections
Performance Monitoring: Monitor database performance metrics, generate reports, and proactively address performance
documenting processes and monitoring performance metrics for the NOC, Field Operations and Power Sections
the organization's strategic goals. Establish metrics and KPIs and department objectives to measure the
solutions
Track and report issues Define and measure success metrics and monitor change progress The post Change Manager