of the 1 year contract. Air ticket: Free 2 ways economy class Air ticket will be provided by Employer
documentation and providing time estimates for tickets.
Requ
Responsibilities: Supporting clients Managing the support tickets and tracker Managing support staff Managing new
Responsibilities: Supporting clients Managing the support tickets and tracker Managing support staff Managing new
documentation and providing time estimates for tickets. Requirements : .Net Framework ASP.Net Webforms
accuracy in all reservation bookings and processed ticket sales.
6.Provides updated information for
users. Working through daily tickets that are logged. Action and update tickets logged with accuracy within
thoroughly document requests for assistance in our ticket management system, and track incidents through and other problems (via information gathering, ticket trends, etc.) and communicate the information to
are priority. Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop are priority. Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop
shooting steps in our internal knowledge base or ticketing system