lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
Effectively record merchandising activities Execute calls as per call cycle. Advice RSM on out-of-stock products
Effectively record merchandising activities Execute calls as per call cycle. Advice RSM on out-of-stock products
Effectively record merchandising activities Execute calls as per call cycle Advice RSM on out-of-stock products
Effectively record merchandising activities Execute calls as per call cycle Advice RSM on out-of-stock products
telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate
telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate
hit apply or give our wonderful resourcing team a call to have a chat
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional