based in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD Matric or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not
based in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD Matric or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not
•Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for ECBU •ECBU training
•Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for ECBU •ECBU training
quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and
quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and
revenue growth through cross and upsell. The role is centered around the provisioning of technological solutions
account for possible undue preference or dispositions, call for advanced dividends etc. Manage own non-performing
account for possible undue preference or dispositions, call for advanced dividends etc.
organisation's clients via emails and/or telephone calls. Follow-up on arrears/ outstanding payments capturing