offices across SA (remote configuration). Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security center. Support users across the branch network via phone; office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist
machines via Microsoft cloud operation security center.
the business needs Provide well-reasoned, user-centered advice on the user interface and user experience
you’ll do:
you’ll do:
Management: Oversee all aspects of the customer service center's operations, including staffing, resource allocation
Oversee all aspects of the customer service center's operations, including staffing, resource allocation
visionary in the provision of innovative ICT and Data Center infrastructure solutions. Requirements: At least industrial and commercial experience with a Data Center Infrastructure skill set. At least 2 years' experience
Analyst Level 2 to join their Security Operations Center (SOC) team. The SOC Analyst Level 2 will play a
inventory of return stock/stock control. Ensure all call out forms are completed correctly and keep a detailed