Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
you’ll do:
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Qualifications r
inventory of return stock/stock control. Ensure all call out forms are completed correctly and keep a detailed
Calling all Systems Analysts A fantastic Hybrid opportunity awaits in the Sandton area for a System Analyst
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
existing customers via email, chat and/or phone calls Monitor support channels and provide first line
assess and resolve issues during a user's phone call. Analyse and gather information about software issues