individual to join our team as a Regional Fitment Centre Manager. In this role, you will provide strategic strategic leadership to a group of Fitment Centres within your designated region, ensuring the achievement Familiarity with relevant legislation and fitment centre control procedures. Skills : Proficient in MS Office with strong technical, administration, and fitment centre control procedure knowledge. Demonstrable success
standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
Methodically administer and update call cycles. Achieve 100% adherence to the call cycle. Ensure accurate coding Fulfill all requirements during representative calls. Timely completion of administrative and reporting
Methodically administer and update call cycles. Achieve 100% adherence to the call cycle. Ensure accurate coding Fulfill all requirements during representative calls. Timely completion of administrative and reporting
at Matus We call on our existing customers regularly in accordance with a predetermined call plan, seeking the quality of the call. We are always well prepared and have a plan for every call. We want to have great products. Attend customer open and demo days, co call with our customers at their customers to identify
at Matus We call on our existing customers regularly in accordance with a predetermined call plan, seeking the quality of the call. We are always well prepared and have a plan for every call. We want to have great products. Attend customer open and demo days, co call with our customers at their customers to identify
working in a telephone or e-mail-based contact centre. Great attention to detail. The post Customer Service
activities including but not limited to screening calls, setting up meetings, etc by order priority. to arrangements inlcuding visa applications screen and filter calls, emails and documents and disseminate timeaously
performing preventive maintenance and for calling-in repairs Standby and call-out as and when required Off-load
vacancies are filled as per targeted timelines. Call cycle management Ensure that team visits outlets Manager to partake in Principal Client management Call over. Tuesdays to Fridays: 08:00 – 11:00 tend to with a Field Manager and Sales Representatives (5 Calls to be completed on a daily basis). These visits