overseeing the performance and relationships with agents across Africa, while also mitigating risks associated and implementation Commercial expertise including agent management Africa risk management experience advantageous Responsibilities: Africa Agent Network Management: Facilitate the onboarding of new agents as required. Cultivate with agents to foster trust and cooperation. Define and measure relevant KPIs for evaluating agent performance performance. Establish a system for regular evaluation of agent performance. Client Management: Understand and address
overseeing the performance and relationships with agents across Africa, while also mitigating risks associated and implementation Commercial expertise including agent management Africa risk management experience advantageous Responsibilities: Africa Agent Network Management: Facilitate the onboarding of new agents as required. Cultivate with agents to foster trust and cooperation. Define and measure relevant KPIs for evaluating agent performance performance. Establish a system for regular evaluation of agent performance. Client Management: Understand and address
NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually customers as part of the sales process Conduct cold calling at new/potential customers along with a focused
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually customers as part of the sales process Conduct cold calling at new/potential customers along with a focused
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually customers as part of the sales process Conduct cold calling at new/potential customers along with a focused
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually customers as part of the sales process Conduct cold calling at new/potential customers along with a focused
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually customers as part of the sales process Conduct cold calling at new/potential customers along with a focused
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually customers as part of the sales process Conduct cold calling at new/potential customers along with a focused
architecture, penetration testing, and strategy. Centre for Internet Security (CIS) v8: Implement and manage architecture, penetration testing, and strategy. Centre for Internet Security (CIS) v8: Implement and manage