team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are
status • Understand expense accounts and cost centres • Understand compliance issues around accounts
Selling our products/services telephonically No cold calling A completed matric Minimum of 2 years working experience
its clients. Managing large volumes of incoming calls in a fast, friendly and effective way. Skilfully
Overtime as and when required. Participate in rostered call duty, when required. Proficient eye-sight and reasonable
Overtime as and when required. Participate in rostered call duty, when required. Proficient eye-sight and reasonable
processes in the store Engage with the Distribution Centre regarding stock-related issues Ensure stock accuracy
processes in the store Engage with the Distribution Centre regarding stock-related issues Ensure stock accuracy