further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
essential that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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field.
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison and placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st
from customers, assisting with complex service calls, technician support, queries around parts.
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st
ELS is an outsourced contact centre that specialises in the fields of customer experience, sales and administration in the B2C and B2B markets. The company is based in Johannesburg and for more than 12 years has assisted several leading blue chip companies to optimise service, support and sales. Col
of the role is to allocate, monitor and manage calls received for support and ensure completion of the the service within the clients SLA. Updating the call logging system. Scheduling and following up with managing calls. Updating the daily, weekly and monthly dashboard. Compling a breakdown of calls to the the team or when requested. Escalating calls to management. 6 months to 1 year experience with an IT admin