MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret other client relationship managers in the Contact Centre to ensure client satisfaction. ● Maintain the ticketing
theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret other client relationship managers in the Contact Centre to ensure client satisfaction. ● Maintain the ticketing
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and
optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and