EMC, HPE, or Cisco expertise needed. Enterprise Networking: Familiar with Cisco, Meraki, Aruba, Juniper Skilled in creating requirements based on customer networking needs (e.g., size, performance, security, scalability) scalability). Familiarity with fundamental networking concepts, protocols, and architectures. Certifications
technical issues related to hardware, software, networks, and other IT systems; Escalate unresolved issues applications, operating systems (Windows, macOS,), and networking concepts; Familiarity with help desk software customer-centric mindset; Certifications such as CompTIA A, Network, or Microsoft Certified Desktop Support Technician
procedures; Update system documentation, including network diagrams and technical specifications. Requirements: SIP, and Unified Communications; Proficiency in network configuration, troubleshooting, and security protocol; teams; Certifications such as Cisco Certified Network Associate (CCNA) or similar credentials are a plus
Platforms (servers, storage, virtualization, backup, networking, and cloud), Modern Workspace, and Security; Platforms (Dell EMC, HPE, Cisco), and Enterprise; Networking (Cisco, Meraki, Aruba, Juniper) will be advantageous;