ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally adapt to shift changes and complete flexibility with regards to hours of work. • Perform on-call duties
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
additional support to the contact centre operations in terms of taking calls, handling internal/external client
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
adapt to shift changes and complete flexibility with regards to hours of work.
• Perform on-call duties
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
requirement is for day shift coverage, it's imperative to plan for potential night shifts to ensure operational
requirement is for day shift coverage, it's imperative to plan for potential night shifts to ensure operational
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
field sales experience required Minimum 1 year Call center experience, outbound experience strongly work well under pressure and manage high volume of calls Ability to counter customer objections Must be independent English. Ability to work shifts (US) Role responsibilities: Manage a high volume of calls with existing or potential