JOB DESCRIPTION Key Responsibilities: Execute business coaching principles diligently and effectively in line with EX and CX standards Ensuring that the daily, weekly, and monthly productivity targets are met according to the department's SLA Measure adherence to compliance by ensuring fair and mini
JOB DESCRIPTION Key Responsibilities: Execute business coaching principles diligently and effectively in line with EX and CX standards Ensuring that the daily, weekly, and monthly productivity targets are met according to the department's SLA Measure adherence to compliance by ensuring fair and mini
enhancement of the customer experience. Inspires, leads, engages, coaches, develops and motivates a team
available for employees who experience work problems providing appropriate coaching, direction and resolution