customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance Treating Customer Experience model. Monthly reporting on Treating Customer Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical degree and post-graduate qualification Previous experience in working with client and/or intermediary service
well as our Cape Town office. MUST have recruitment experience and preferably have worked
2 years sales experience with references
pricing strategy NCR resolution Min 5 years related experience as an Inventory Buyer and Expeditor Tertiary ERP Systems Experience in working in a production environment Working knowledge and experience of ISO Systems Operations and MRP Negotiable on qualifications and experience
Reference: NWI001807-HSM-1 Calling all Customer Experience Seasoned professionals to apply Are you a customer-centric driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their responsible for shaping and executing the customer experience strategy, ensuring seamless interactions across by defining CX KPIs, engaging frontline and back-office staff, and providing training and coaching. Act would be advantageous. Minimum of 8 years of experience in client engagement or client services, with
Reference: NWI001807-HSM-1 Calling all Customer Experience Seasoned professionals to apply Are you a customer-centric driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their responsible for shaping and executing the customer experience strategy, ensuring seamless interactions across by defining CX KPIs, engaging frontline and back-office staff, and providing training and coaching. Act would be advantageous. Minimum of 8 years of experience in client engagement or client services, with
CEN000114-NC-1 Sales Consultant with Recruitment experience (Gauteng and Cape Town) An excellent opportunity Gauteng as well as our Cape Town office. MUST have recruitment experience and preferably have worked on requirements) Minimum 2 years sales experience with references Recruitment experience preferably using Placement
the Job To play a key role in shaping the user experience of our digital products and services tailored completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical fast-paced environment Proficiency in Microsoft Office Suite and banking software applications Knowledge
responsible for shaping and executing the customer experience strategy, ensuring seamless interactions across by defining CX KPIs, engaging frontline and back-office staff, and providing training and coaching.
the Job To play a key role in shaping the user experience of our digital products and services tailored completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical fast-paced environment Proficiency in Microsoft Office Suite and banking software applications Knowledge
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance treating customer experience model. Monthly reporting of treating customer