future interventions necessary to achieve acceptable levels and standards of service delivery Provides strategic according to the metrics agreed upon in the service level agreements (SLA's or PPP's). Initiates pro-active meetings Monitors client satisfaction feedback and levels and makes recommendations for enhancements Resolves qualifications required Postgraduate qualification (NQF level 8) in Business / Commerce (MBA advantageous) Tertiary Industry 10 years' experience at a Senior Manager level in the Hospitality Sector Minimum of 10 years of
future interventions necessary to achieve acceptable levels and standards of service delivery Provides strategic according to the metrics agreed upon in the service level agreements (SLA's or PPP's). Initiates pro-active meetings Monitors client satisfaction feedback and levels and makes recommendations for enhancements Resolves qualifications required Postgraduate qualification (NQF level 8) in Business / Commerce (MBA advantageous) Tertiary Industry 10 years' experience at a Senior Manager level in the Hospitality Sector Minimum of 10 years of
stakeholder engagement activities, conducting facility level support visits, etc) to ensure agreed upon activities
stakeholder engagement activities, conducting facility level support visits, etc) to ensure agreed upon activities