Purpose Experienced Trainer is required to deliver training in line with the company and client objectives. To learn and continuously improve the content and delivery styles required to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses with exce
work flexible shifts. Credit and Criminal Clear. Market Related
consistent, and organised in their approach Plan, execute, and deliver People focused Proven track record Operations Manager in a call centre environment Market Related
clients for feedback and content improvements. Execute program transition with new clients. Designing processes. Designing & Executing Training Needs Analysis Tools. Create and execute Training ramp plan to
clients for feedback and content improvements. Execute program transition with new clients. Designing processes. Designing & Executing Training Needs Analysis Tools. Create and execute Training ramp plan to
coaching Stimulates and motivates Develops and executes talent management & succession plans Retains license Must be available to travel when required Market Related
work flexible shifts. Credit and Criminal Clear. Market Related