Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.
client, a global asset manager, is seeking to appoint a Retail Operations Manager. They are looking for and extends past call and query management to understanding and managing the client experience. The successful the SA asset management industry, its legislation, products and have had exposure to Retail distribution
industry changes relating to client experience
Managed Talent Solutions' external client is looking for a Specialist Operations Centre for one of their depending client requirements. The Specialist Operations Centre must have experience in developing business Knowledge Management, Incident and Request Management, Problem Management, Change Management, Release Release Management, Event Management, Service Transition, and CMDB Management (with self-service capabilities) Knowledge Management, Incident and Request Management, Problem Management, Change Management, Release
(beneficial)
Proven experience of 10 years in operations management, preferably in the technology or financial
Responsibilities:
Audit Findings Management:
Review and address audit findings
audits.
Fraud Operations:
Lead the fraud operations team to detect, investigate
stay ahead of emerging threats.
AML Operations:
Oversee AML compliance efforts
compliance.
Front Line Operations Indirect monthly management and supervision of the front-line
Infrastructure Operations Manager who will be responsible for the Operational Management of the company’s network infrastructure, technology (including Operational Technology), IT Security, end-user computing business. Responsible for all operational aspects including day-to-day management of the relevant Support Teams experience in a network, data center, IT service management, IT service desk and cyber security IT envir environment
KEY
qualifications: Business Admin or Supply Chain or Finance Managment
Functional Experience:
* To manage and monitor the performance of support services
ensure effective capacity management of available resources
* Manage, monitor and control (Procurement
/>* Build and maintain relationships with site managers and suppliers
* Continually develop own expertise
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies Deployments/ Releases Required to attend to operational incidents when required as well as be on occasional in particular Incident, Problem Management, Configuration Management. ADVANTAGEOUS TECHNICAL SKILLS SQL
the position of App Operations Manager (Payments Platform). As an Operations Manager, you will be responsible responsible for overseeing a wide range of crucial operational functions. You will play a pivotal role in ensuring will include managing audit findings, fraud operations, AML operations, front line operations, support queries refunds management, reconciliations, incident management and the management of operational issues. View risks identified during audits Leading the fraud operations team in detecting, investigating, and preventing