As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – sales by effectively calling clients. • Achieving sales targets and converting outbound leads. • Ensuring
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – sales by effectively calling clients. • Achieving sales targets and converting outbound leads. • Ensuring
Duties:
Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose
CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience