Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging engaging and interactive training sessions for clients, both onsite and remotely, to ensure effective utilization
opportunities for optimization. Provide ad hoc system and training to clients – Manage daily client queries, issues support emails and calls. Train new and existing clients on the Portal. Ensure training content is updated and and relevant. Maintain training records of each client. Evaluate training effectiveness and document
knowledge alongside your passion for people, whilst you train and implement world class software as the next GRC techniques. Provide training and skills transfer on the software implemented. Ensure training documentation on new releases, features, and functionality to train clients as well as internal stakeholders. Prepare Certification. Experience in Galvanize (ACL) software. Training/Facilitation experience. ATTRIBUTES: Strong work ability to transfer knowledge and conduct one-on-one training. Attitude for learning and innovation. Able work
Respond to support requests Write training material Present training courses Contributing to report writing
building a cohesive, high-performing team. Develop training programs and initiatives to enhance the skills