identified. • Ensure effective training for support staff by scheduling ongoing training programs. • Schedule support
identified. • Ensure effective training for support staff by scheduling ongoing training programs. • Schedule support
with the Head of Customer Engagement to develop training material for field teams (interfacing with clients)
development plan back to the vendor Training on vendor/s sales tools Training on vendor/s processes and systems
system/technical documentation (as per ISO standards) User training System testing/parallel runs System implementation
resolution via Freshdesk • Providing technical training to customers on our products and services. • Working handed over with the necessary documentation and training. • Preventative maintenance—When corrective maintenance
Participate in regular staff meetings, staff training programs, and supervisory sessions, and accept
Participate in regular staff meetings, staff training programs, and supervisory sessions, and accept