at large. Key Performance Areas Manufacturing of parts as instructed by the CNC Programmer/Setter. Operating
Transfer/relay queries to the Hearing Expert team in a timely manor. • Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. • Liaise with Hearing Experts satisfaction. • Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going
Transfer/relay queries to the Hearing Expert team in a timely manor. • Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. • Liaise with Hearing Experts satisfaction. • Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going
technical knowledge and skill Strong organisational and time management skills Strong administrative skills Resourcefulness
technical knowledge and skill Strong organisational and time management skills Strong administrative skills Resourcefulness
debug software issues, and implement solutions in a timely manner Stay updated with the latest technologies
and debugging of software issues, implementing timely solutions Remain updated with the latest technologies
effectively and efficiently as possible in reducing the time spent with each query. ● Manage the ticketing system
effectively and efficiently as possible in reducing the time spent with each query. ● Manage the ticketing system