Define and document a development plan with each partner and focus on the execution. Review and amend the up-skilling of external partners and internal Pinnacle staff. Develop partner to grow sales and presales Managing minimum certification level of partners. Involving partners in vendor training and events. Ensure Ensure operational excellence of vendor within the partner. Drive the timeous placement of orders on vendor reseller/partner. Effectively communicate ETA and delivery information to partner. Escalate partner operational
team regarding stock holding. Work with reseller partners to devise Microsoft growth strategies and implement