We are looking for a First Line Support Technician to join our team. The suitable candidate to fill this ticketing system). • Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. • Support) if needed. • Escalating Calls to Second Line Support or Vendor. • Data Usage Reports. • Following Experience: • Proven work experience as a First Line Support Technician or Helpdesk Support Technician
plan documents and/or risk management documents, in-line with the strategy as outlined by the adviser, and customer portfolio review documentation and reports in line with the practices service model. Customer Service
plan documents and/or risk management documents, in-line with the strategy as outlined by the adviser, and customer portfolio review documentation and reports in line with the practices service model. Customer Service
Signed. Daily KPI sheet completed. One to One's with Line Manager Daily sales meetings Have the required level
Signed. Daily KPI sheet completed. One to One's with Line Manager Daily sales meetings Have the required level