issue resolution techniques. Continuous review and clean portals – focusing on increasing usage and reducing the software onboard in line with established service level agreement with clients. Configuration of
massive plus. Database Management Creating a data cleanness structure Restructuring and setting up an optimised
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase
including the potential for legal action and service delivery cessation. Available immediately and willing qualification in Finance is advantageous. Customer service orientation. Effective communication skills across
globally. Write clear marketing copy for products and services which follows brand guidelines and helps to improve
globally. Write clear marketing copy for products and services which follows brand guidelines and helps to improve
most efficient fix to ensure a continuation of service Monitoring website uptime and other core metrics