achieve business strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where operations requirements Monitor and manage the productivity of service providers as per the SLA Maintain Operations and Head Office) Liaise with Centre Management and maintenance contractors regarding maintenance parking, electricity and water, plumbing etc.) Manage shrinkage and implement key in-store processes Support store manager in facilitating and driving shrinkage committee meetings Manage access control
effective people and process management. Drive sales and stock management to maximize business profitability stock integrity by adhering to correct stock management processes (e.g. red flag processes, Never Out e.g. Product Groups, Location planners, Head office and within store (and include Trading Manager) Ensure service at all touch points Ensure effective product knowledge within the team Drive replenishment efficient shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests
achieve business strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where operations requirements Monitor and manage the productivity of service providers as per the SLA Maintain Operations and Head Office) Liaise with Centre Management and maintenance contractors regarding maintenance parking, electricity and water, plumbing etc.) Manage shrinkage and implement key in-store processes Support store manager in facilitating and driving shrinkage committee meetings Manage access control
effective people and process management. Drive sales and stock management to maximize business profitability stock integrity by adhering to correct stock management processes (e.g. red flag processes, Never Out e.g. Product Groups, Location planners, Head office and within store (and include Trading Manager) Ensure service at all touch points Ensure effective product knowledge within the team Drive replenishment efficient shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests