levels of customer service are maintained. Ensures product knowledge is always up to date, and uses expertise that shrinkage is kept under control. Leadership roles: Ensures that staff KPIs are monitored and the necessary experience / customer service experience. For leadership roles; managerial experience.
levels of customer service are maintained. Ensures product knowledge is always up to date, and uses expertise that shrinkage is kept under control. Leadership roles: Ensures that staff KPIs are monitored and the necessary experience / customer service experience. For leadership roles; managerial experience.