Effective management and oversight of customer service operations, including oversight of: Daily vehicle appropriate reports and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date volumes and deadlines Monitor technicians' daily productivity to ensure optimal performance. experience Minimum in a similar role, with at least 3 of those at management level. Multi-brand workshop experience essential
Materials; Update and maintain the ERP system; Manage workshop BOM and job changes; Audit BOMs and liaise
license Self-motivated individual with good time management and task prioritization skills Excellent communication
license Self-motivated individual with good time management and task prioritization skills Excellent communication