participating in the recruitment and selection of senior staff.
Applications Development is an information technology professional who takes accountability for the directing, conception to completion and oversees the technical staff involved with the development project(s), including
Certificate would be beneficial Registered with a professional body such as SACNASP 10 years or more in the years management experience leading teams of 5 staff Experience managing managers would be beneficial
participating in the recruitment and selection of senior staff. Optimise performance and motivation, empowering Qualifications and Experience: Professional Qualifications/Honour's Degree Professional Qualifications/Honour's s Degree Formal certification from relevant professional bodies where applicable 4-8 years Executive
system, telephone and e-mail. Provide timely and professional assistance to end-users. Guide end-users through Management Software)
Requirements:
Position
Purpose: To lead a team of professional staff to ensure the management of financial and Registration with the relevant statutory bodies Professional Membership
Generic Objectives Specific wastage, identify cost saving opportunities i.e. staff, stationery & printing, telephones, processes
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and