necessary approval. Follow development and release management procedures, including documentation, CAB presentations release management, testing and support artefacts. Maintain timesheets, tasks and other projects management with PMs on feasibility, estimation, actively manages risks. Within the prescribed constraints and team from analysis to delivery. RELATIONSHIP MANAGEMENT Establish, manage and maintain relationships with all all HI stakeholders with regard to ongoing projects in Engineering and development. Oversee resolution of
planning and execution of RPA and other Automation projects. Work with Businesses to perform value analysis stakeholders to drive out requirements. Consider change management implications for the implementation of new RPA design, solution, and execution of medium and large projects Document and diagram the existing environment
This position requires the ability to work in a project-based environment requiring flexibility and teamwork
environment. They work closely with staff helping to manage access to various systems and applications. The changes • Compile monthly reports for the Group IT Manager • Execute Duties in accordance with ITIL framework necessary. • Create and manage accounts on Active Directory • Effectively manage support calls by providing identified by the IT OPS Manager • Make recommendations to the IT OPS Manager for improving processes processes • Other tasks as identified by the IT OPS Manager Matric Certificate A/N MCP, MCSE and MCITP Fortinet
Application Support and Installation Windows Server Management & Administration Microsoft Office 365 2nd fault, configuration, performance and security management of Desktops systems Install, configure, and support hardware and software within acceptable response times Manage users on systems (reset passwords, create new accounts Facing, Written & Verbal Communication - Self-Management & Self-Motivations - a "Go Getter" - Strong