specifications/material, and coordinates changes and project transitions and transports to completion. This IT Service Management principles and frameworks (ITIL 3) Knowledge of Project management including methods
compliance and IT governance Project management Conflict management Stakeholder management Applying Expertise and
Knowledge of Project management including methods and tools Knowledge of IT Service Management principles Functional knowledge of SAP SD (Pricing, ATP, Credit Management, Product Proposal, Consignments) including interfaces
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop system requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
Requirements : Bachelor's degree in computer science, Management Information Systems, or an IT related discipline independently or in a team environment on multiple projects. 3-5 years' Experience in development of software
network and integration issues Exposure to device management (SCCM, Workspace One, Microsoft Intune etc) Experience ITIL processes (Incident, Change and Problem management) Analyse and resolve problem tickets Resolve lifecycle, change management) Plan and execute maintenance tasks (change management) Don't waste time
experience with incident management, change management and problem management. Advantageous Skills: ITIL ability to leverage cloud-specific features for managing database access.
Requirements processing, gathering, analysis, management and communication. Document requirements in appropriate methodology followed Assist with identification and management of risks. Frontend Technologies: Angular 10,
Requirements processing, gathering, analysis, management and communication. Document requirements in appropriate methodology followed Assist with identification and management of risks. Frontend Technologies: Angular 10,
and implementation of Test Plans Creation and management of Test cases Any additional responsibilities