network and integration issues Exposure to device management (SCCM, Workspace One, Microsoft Intune etc) Experience ITIL processes (Incident, Change and Problem management) Analyse and resolve problem tickets Resolve lifecycle, change management) Plan and execute maintenance tasks (change management) Don't waste time
Knowledge of Project management including methods and tools Knowledge of IT Service Management principles and Functional knowledge of SAP SD (Pricing, ATP, Credit Management, Product Proposal, Consignments) including interfaces
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop system solutions requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
experience with incident management, change management and problem management. Advantageous Skills: ITIL ability to leverage cloud-specific features for managing database access.
Requirements processing, gathering, analysis, management and communication. Document requirements in appropriate methodology followed Assist with identification and management of risks. Frontend Technologies: Angular 10,
Requirements processing, gathering, analysis, management and communication. Document requirements in appropriate methodology followed Assist with identification and management of risks. Frontend Technologies: Angular 10,
and implementation of Test Plans Creation and management of Test cases Any additional responsibilities
IDE wizard • SAP Cloud Platform • SAP Solution Manager ChaRM. • SAP Business Workflow • SAP MM-Purchasing
Proficiency in e-learning authoring tools and learning management systems, because your tech-savvy and always up-to-date
Maintenance of the Production Planning Capacity Management platform / application Working in an integrated