Skills and Attributes: Knowledge of governance of a Services Desk Level 2 function to ensure the overall IT process, procedures, and compliance Strong customer service focus Strong communication skills and ability to quickly become proficient in delivery processes and related systems Demonstrated strong ability to analyse enterprise IT customers Seasoned level of client services / support management experience Seasoned level IT service delivery / management Seasoned level of experience with in-house or outsourced service delivery
satisfaction, commitment, and expectations to high service levels and manage escalations adequately Capacity required for a large initiative within IT Division related to a move of infrastructure between Data Centres satisfaction, commitment, and expectations to high service levels and manage escalations adequately Excellent degree or equivalent with a moderate level of related experience Relevant project management certifications
documenting; and communicating business process related knowledge through modelling; simulating and analyzing for end-to-end business processes and the issues related to process performance in a traditional organization the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage. Experience:
documenting; and communicating business process related knowledge through modelling; simulating and analyzing for end-to-end business processes and the issues related to process performance in a traditional organization the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage. Experience:
documenting; and communicating business process related knowledge through modelling; simulating and analyzing for end-to-end business processes and the issues related to process performance in a traditional organization the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage. Experience:
in Information Technology, Computer Science or related etc. Net, Angular, Android, Front-End, Integration Technologies(REST, SOAP),iOS, Java, Java (JEE/EJB), Kibana, Service-Oriented Architecture Project demand needs MAUI
cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialization descriptors. Wealth Management or/and financial services Technical / Professional Knowledge Research methodology
cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialization descriptors. Wealth Management or/and financial services Technical / Professional Knowledge Research methodology