Excellent attention to detail. Ability to provide quality assurance of data. Excellent planning, organising and
Excellent attention to detail. Ability to provide quality assurance of data. Excellent planning, organising and
attention to detail.
Daily IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents
targets, procedures, standards and measures of quality and customer satisfaction Excellent end user adoption continues alignment between Development, Quality Assurance and Sandbox systems. External Services Management self- development. Follow through to ensure that quality and productivity standards of work are consistently Achievement of monthly action deliverables and quality assurance. SAP end user training coverage and impact
Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
functional agile development team. Write high quality SQL code within the prescribed technologies and attitude to technology and career. Development Write quality code and unit tests within the prescribed SA Home
functional agile development team
Where possible work to develop and implement a quality mechanism for the solution to analyse its own faults numbers of defects or negatively affecting system quality. Take an active involvement in problem resolution