system prototypes to enhance efficiency and productivity. Manage Projects: Implement precise plans with clear communication at all levels. Ensure Quality Assurance: Evaluate and communicate quality assurance at every stage Requirements: Define and develop user needs for production systems to maximize usability. Guide System Testing: Contribute to Roadmap Development: Provide input for product delivery roadmap and align with client requirements analyses and documentation, and communicate with production, managerial, and executive teams. Evaluate and
and tracks calls using the incident and problem management database provided through the service desk.