initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
i>
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
i>
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
members feel valued, empowered, and motivated to excel.
o Develop and implement strategies to drive
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
members feel valued, empowered, and motivated to excel.
o Develop and implement strategies to drive
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
cost-effectiveness and quality assurance.
REQUIRED:
• Pastel Evolution Retail POS “must”
• Excel and outlook “must”
• Stock management
•
Management:
• Manage the sales staff and customer liaison.
• Ensure sales staff are meeting
store is always secure and safe.
Customer Focus:
• Customer liaison / Queries / Stock Requests
Complaints
• Authorising of discounts for customers when required
aspects of store operations, including sales, customer service, staff management, and inventory control achieve sales targets and deliver exceptional customer experiences.
aspects of store operations, including sales, customer service, staff management, and inventory control achieve sales targets and deliver exceptional customer experiences. Collaborate with the Store Manager staff to ensure a high level of performance and customer satisfaction. Foster a positive and professional well as local regulations. Assist in handling customer inquiries and resolving any issues or complaints