accurately check and approve the onboarding of customers for all branches taking into consideration FICA procedures. To provide external customer services to Branches and Customers. Customer on Boarding To review and and approve customer opening documentation and capturing on COB Ensures that all information on COB matches To review and approve device linking To contact customer to conduct verification checks Administration
efficiency. Administration of SAP: Master data of fleet and customer (Data mining) Improve and optimize internal Design reports Work on customer service programme – create informed customer experience insights and and interpretation. Evaluate customer service and communicate results back to the business To qualify for qualification – degree/diploma; Computer literacy – Word, Excel, PowerPoint Sound communication and presentation
accurately check and approve the onboarding of customers for all branches taking into consideration FICA procedures. To provide external customer services to Branches and Customers. Customer on Boarding To review and and approve customer opening documentation and capturing on COB Ensures that all information on COB matches To review and approve device linking To contact customer to conduct verification checks Administration