Repairs on all company equipment. Maintaining strong customer relations is essential. High efficiency is required & repairs to improve on customer satisfaction and maximize customer retention. Essential Duties and Maintaining and developing relationships with existing customers New Business development Service & repair quotes Keep up to date with company product knowledge Data capturing and record keeping of assessments Accurately levels of service and technical support to all customers Adequate stock control management for planned
Repairs on all company equipment. Maintaining strong customer relations is essential. High efficiency is required & repairs to improve on customer satisfaction and maximize customer retention. Essential Duties and Maintaining and developing relationships with existing customers New Business development Service & repair quotes Keep up to date with company product knowledge Data capturing and record keeping of assessments Accurately levels of service and technical support to all customers Adequate stock control management for planned
implementing organizational strategic goals, build key customer relationships, identify business opportunities engineering or related qualification 3 years of sales or customer experience. 5 years in a similar role. Automotive technical staff and other internal colleagues to meet customer needs. Arrange and participate in internal and weekly progress reports and ensure data is accurate. Ensure that data is accurately entered and managed specific to customer requirements (W4S). Ensure enough technical information is made available (Cad Data, TL
Integrated within the Sales Organization of a given Customer Business Unit (“CBU”), the Sales Engineer is responsible commercial offers to answer on due time to the Customer requests : Get a good understanding of the costing the negotiation path / tactics to convince the customer Formalize the offer with the appropriate wording Prepare and negotiate the commercial answers to the customer ECRs (“Engineering Changes Requests”) Detailed convince the customer Prepare the commercial offers to answer on due time to the Customer requests Prepare
Integrated within the Sales Organization of a given Customer Business Unit (“CBU”), the Sales Engineer is responsible commercial offers to answer on due time to the Customer requests : Get a good understanding of the costing the negotiation path / tactics to convince the customer Formalize the offer with the appropriate wording Prepare and negotiate the commercial answers to the customer ECRs (“Engineering Changes Requests”) Detailed convince the customer Prepare the commercial offers to answer on due time to the Customer requests Prepare
skills) Ability to lead and operate within a team Excellent report writing and presentation skills High degree environmental conditions and by issuing technical data in line with the correct component engineering level
Effective leadership skills Organizational and excellent communication skills Time management skills COMPETENCIES literacy, knowledge and experience in MS Word, MS Excel, MS PowerPoint and MS Windows Decision-making: analyse following specifications, meeting regulatory and customer requirements Achieving the production schedule
quality requirements in a manufacturing environment Excellent problem-solving skills Ability to work independently without supervision Assertive and resilient Internal customer focus Flexible and disciplined RESPONSIBILITIES
skills Planning and organizing Supervisory skills Customer focused Resilient Communication skills, both verbal minimized CUSTOMER SERVICE MANAGEMENT Maintains effective working relationships with customers (both internal internal stakeholder-related matters Stakeholder/ customer satisfaction index Compliance with applicable
Planning and organizing Relationship building Customer focused RESPONSIBILITIES RESEARCH AND DEVELOPMENT minimized CUSTOMER SERVICE MANAGEMENT Maintains effective working relationships with customers (both internal stakeholder management system requirements Stakeholder/ customer satisfaction index Compliance with applicable