Chemical Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth of virtual programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail limited to: Customer Service Coordination: Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving
Purpose:
Coordinate customer activities within the applicable portfolio in an efficient
focusing on customer satisfaction.
Duties:
Customer Service
sales force, customers, and company supply chain to fill all internal and external customer orders applicable
of all customer orders placed & following up on any back orders.
Chemical Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth of virtual programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail limited to: Customer Service Coordination: Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving
liecence code 8 General Admin duties including data capturing Knowledge of custom shipping Desired Skills
Soft Skills:
/>KPI's:
Business Standard Report writing skills with excellent written & communication skills A working knowledge implement production, productivity, quality and customer-service standards; resolve problems; complete contact when there are customer operational issues related to equipment quality, customer service, or accidents Communicate customer issues with operations team and devise ways of improving the customer experience the right equipment, maintaining solid inventory data and reduce sub-rental expenses Communicate with
items appropriately
Duties/Key Results Areas: Analysing Supply Chain Data and Performance Create the company's supply chain times. Analyse data from shipping and delivering processes to identify bottlenecks. Customer delivery/intake ensuring compliance with the same. Liaise with Customers, Freight Forwarders, and Operations departments