City of Cape Town, Cape Town, support business goals in collaboration with senior management and stakeholders
Analyst:
Our client, a growing Managed Service Provider company, is expanding to the Cape customer service in support of our clients. Remuneration based on experience and qualifications.
document requests for assistance in our ticket management system, and track incidents through to resolution/escalation and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-pacedissues.
inter-team issues. Participate in project management and activity management activities Attend relevant training/courses database development, real-time sensor messaging management, Behaviour Driven Development Computer and environment transfer, management, archival and governance IT Services, Operations and Support management Risk management Understanding and experience in implementation of project management and system engineering principles. Experience Judgement and Problem Solving: Anticipates and manages problems in ambiguous situations. Develops and
day-to-day tasks will involve assisting both management and employees within our group of companies, with Enterprise Antivirus packages and Backup management
Responsibilities:
day-to-day tasks will involve assisting both management and employees within our group of companies, SLAs Password resets, mail routing, and account management Logging customer queries and updating tickets with Enterprise Antivirus packages and Backup management Education & Qualifications: A Levels A, N
tools Excellent communication and stakeholder management abilities Ability to thrive in a fast-paced,
tools Excellent communication and stakeholder management abilities Ability to thrive in a fast-paced,
including digital marketers, UX/UI designers, project managers, and the rest of the development team on various UX/UI designers, digital marketers, and project managers. • Write clean, maintainable, and efficient code