and motivated Technical Support Intern to join our team. As a technical support intern, you will assist assist with providing support to our customers, troubleshooting technical issues, and learning about the latest industry trends. Job Responsibilities: • Respond to customer inquiries. • Assist with diagnosing and resolving resolving technical issues. • Document and track customer interactions and resolve issues. • Collaborate with with cross-functional teams to resolve customer issues. • Participate in training and development opportunities
IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs Ensure all customer queries are attended to and resolved within agreed SLA's. IT Support - Analyse user equipment. Network and Telephone Support - Provide daily operations support and maintenance for network and
Innovators Thrive.
We are seeking a Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
 User Support to Client.
Your expertise:
Services are Accessible to Internal and External Customers Attend IT incidents and requests. Configure new compliance to OHS when setting up. Provide Desktop Support Provide software and hardware configuration according and escalate matters to senior Lead: Business Support. Manage replacement of consumables in the region Network and Telephone Support Replace faulty devices. Provide 1st line support of telephone infrastructure assets. Conduct Bi-annual asset verification. AV Support Attend to AV requests. Attend to 1st line AV problems
Client based in uMhlanga is looking for a Business Support Analyst, for a Maternity Cover from 01 July - End 2024 Salary: R25k - R30k To provide IT systems support to client and enhance their IT Systems to ensure reliability Minimum criteria: 1 years' experience supporting SAP users in the following modules (MM, SD, PM Documentation Provide 1st and 2nd line system support If you meet the above criteria, please email your
es, but not limited to:
1. Desktop Support:
We are representing a leading technology-driven company in search of a highly skilled and motivated motivated Commercial Support Specialist to join their team for a temporary 6-month contract. This role offers contract for 06-months
The Commercial Support Specialist plays a pivotal role in the team, ensuring diploma/degree
An exciting position exists for a 1st level support Technician for a Telecommunications company in JHB experienced Internal as well as external client facing support Must have own vehicle for client visits Well spoken Reside in the Jhb area Job function would be to support clients remotely as well as on site Mitel, Yealink
development/enhancements) Support Operations in the GROUP Plants as a part of the operations support team. Preparation process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing propose solutions to improve the support of (new) business processes Support the functional team with issues
Contract Established Company requires a Desktop Support Consultant to join their team on a contract basis basis Provide First & Second Line support to users Escalate calls Provide feedback on calls logged 10 or 11, Microsoft 364, VPN tools & Remote Support Basic Understanding of SCCM Salary Market Related